Privacy Policy

This Privacy Policy explains how Enirtu (“we”, “our”, or “us”) collects, uses, stores, and discloses information when you use our mobile application and related services (the “App”). By using the App you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect and process the following categories of information:

• Personal Information you provide: name, email address, phone number, and any information you submit through forms, account creation, or support requests.
• Automatically collected data: IP address, device information (model, operating system, device identifiers), app usage statistics, log data (timestamps, interactions, error logs), and performance information.
• Location: approximate location information only if you grant location permission and only where required for the App’s functionality.

1.1 Permissions Used by the App

Depending on the features you use, the App may request one or more of the following permissions. The App will only access these if you grant permission:

• Internet / Network access — to communicate with our servers and third-party services.
• Storage — to save files locally if the App exposes file saving features (only when granted).
• Camera — only if you use features that explicitly require capturing photos or video.
• Location — only if a feature requires location to function.
• Bluetooth — only if the App exposes features that need Bluetooth connectivity.

If your App does not use any of the above, remove the corresponding lines before publishing.

2. How We Use Your Information

We use collected information for the following purposes:

• To provide, operate, and maintain the App’s core features.
• To improve, personalize, and optimize user experience and App performance.
• To provide customer support and respond to inquiries or requests.
• To detect, prevent, and address fraud, abuse, security incidents, or technical issues.
• To comply with legal obligations and enforce our Terms of Service.

3. Third-Party Services and Data Sharing

We do not sell or rent your personal information. We may share data in the following limited circumstances:

• Service providers: we use trusted third-party providers for hosting, analytics, crash reporting, payment processing, and email delivery. These providers process data on our behalf and are contractually bound to keep information secure.
• Legal requests: we may disclose information when required by law, to respond to lawful requests from public authorities, or to protect the rights, property, or safety of Enirtu, our users, or others.
• Business transfers: in the event of a merger, acquisition, or sale of assets, user data may be transferred as part of the transaction (users will be notified where required by law).

4. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes described in this policy, to meet legal or accounting obligations, or to resolve disputes. When data is no longer required, we securely delete or anonymize it.

5. Data Security

We employ industry-standard technical and organizational measures to protect data, including:

• Encryption in transit (HTTPS/TLS).
• Access controls and authentication for systems that store personal data.
• Regular security reviews and monitoring for unauthorized access.

While we aim to use reasonable measures to protect your data, no system can be guaranteed 100% secure.

6. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights in relation to your personal data:

• Access: request a copy of the personal data we hold about you.
• Correction: ask us to correct inaccurate or incomplete information.
• Deletion: request deletion of your personal data where applicable.
• Withdraw consent: withdraw consent where processing is based on consent.
• Data portability: request a machine-readable copy of data you provided.

To exercise any of these rights, contact us using the details below. We may need to verify your identity before fulfilling certain requests.

7. Children’s Privacy

The App is not intended for children under the age of 13. We do not knowingly collect personal data from children under 13. If you believe a child has provided us personal data, please contact us so we can remove that information.

8. International Data Transfers

Your data may be processed and stored in countries other than your own. Where transfers occur, we take steps to ensure appropriate safeguards are in place to protect your information in accordance with applicable law.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page reflects the most recent revision. Material changes will be posted on this page and, where required, notified to you.

10. Contact Us

If you have questions, requests, or concerns regarding this Privacy Policy or your personal data, please contact us:

• Email: contact@enirtu.com
• Website: https://enirtu.com
• Company: Enirtu